AtlantiCare Benefits Book 2020

www.atlanticare.org 1-888-569-1000

Getting the Right Care

prompt for the provider on call.

options. To speak with an After Hours Call Nurse, call your primary

who can assess your symptoms

*AtlantiCare Primary Care Plus includes an After Hours Advice Line.

Call your primary care

• Treats sports injuries,

and asthma • Provides ongoing routine preventive care, screenings and physicals

throat or cough • Manages chronic diseases such as diabetes,

health • Provides sick care during

you and your needs • Coordinates your overall

contact, who: • Knows your health history and understands

Your primary care provider

PRIMARY CARE

strains and sprains

hypertension, COPD

on any changes in your

care and stays updated

at the Right Time

center closest to you at www.atlanticare.org/urgent.

locating the urgent care

you need Get help by calling 609-407-CARE (2273) or

• For all the non-life- threatening treatment

minor conditions - Back pain • Without an appointment

get great care fast: • For non-life-threatening

a provider right away,

When you need to see

URGENT CARE

and cuts - Skin rashes, eye irritation, urinary tract

including: - Minor broken bones

illnesses and injuries,

infections and other

Access e-Visits Horizon Engaged and PPOmembers, visit: AtlantiCare.HorizonCareOnline.com

• Get a diagnosis, treatment advice and/or

or smartphone: • Consult with a board-

your computer, tablet

E-VISITS Receive care 24/7 using

and rashes - Urinary tract infections

seasonal allergies - Minor trauma, burns

- Chronic conditions

prescriptions for: - Coughs and colds,

appointment needed

and yeast infections

such as asthma and

sinus infections and

earaches, bronchitis,

text ER to 79455.

emergency rooms,

call 911. For wait times at AtlantiCare’s three

Go to the closest ER or

seizures • For all other major

• For convulsions or

• For signs of a heart attack or stroke • For deep cuts and heavy,

• For serious injuries such as head trauma or

problem, seek care immediately: • For severe chest pain or

threatening health

When you have a life-

ROOM CARE

EMERGENCY

illnesses or injuries

uncontrollable bleeding

compound fractures