AtlantiCare Greatest Hits Book

Best Quality continued

• Federally Qualified Health Center (FQHC) received an incentive payment of $125,000 from Health Resources and Services Administration (HRSA) for improved patient health outcomes. • ARMC has earned the Joint Commission Certificate of Distinction for Primary Stroke Centers. • ARMC City Campus achieved Comprehensive Stroke Designation by The Brain Coalition. • ARMC earned the HealthGrades® 2018 Distinguished Hospital Award for Clinical Excellence. • ARMC was HealthGrades five-star recipient for coronary interventional procedures, coronary bypass surgery, treatment of heart attack, treatment of heart failure, and pacemaker procedures. • ARMC was recognized by Orthopedics This Week as a top hospital for hips and knee replacement surgery. • HomeCare achieved national honors from ABILITY Homecare Elite® as a top 500 Home Health program. • Implemented the Cerner Capacity Management solution to support patient flow initiatives at ARMC. • Licensed Clinical Social Worker (LCSW) pilot began working with Medicaid and Managed Medicaid patients in the City Emergency Department to address social determinants and physician follow-up. • ARMC expanded the implementation of the suicide prevention protocol in Inpatient, Emergency Departments, Behavioral Health, and Primary Care as of January 2018. • Emergency Departments implemented the use of nitrous oxide to improve patient comfort during painful procedures (reduction of opioid use). • Implemented the ProvenCare® Hip Fragility evidence-based care model. • ARMC Cancer Center Institute partnered with Geisinger in the Encore program and National Cancer Institute (NCI) research program. • ARMC enrolled in clinical research projects: APEX MERCURY PE, MARINER, QUANTUM AFIB, HEART FID, and Drip and Ship. • ARMC successfully launched the Pulmonary Embolism Response Team (PERT). • ARMC achieved five years of uninterrupted BOOST (Better Outcomes by Optimizing Safe Transitions) rounds. • AtlantiCare achieved a 92 percent employee flu vaccination rate. • ARMC outperformed Centers for Medicare and Medicaid Services (CMS) achievement threshold for C. diff (Clostridium difficile) infections four consecutive quarters. • A 32 percent reduction of serious occurrences was observed 2018 compared to 2017. • Neurosciences decreased door-to-skin puncture time from >260 minutes in Q3 2016 to 103 minutes in Q1 2018 through planning, education, and implementation of a defined protocol. • ARMC achieved 4.5-star rating for the Centers for Medicare and Medicaid Services (CMS) HomeCare compare. • ARMC launched the Sustainability Team Initiative. • AtlantiCare launched a daily leadership patient safety huddle call and increased Energy Star Score rating by 10 percent.

• AtlantiCare Behavioral Health (ABH) participated in the Zero Suicide Technical Assistance program. • AtlantiCare Behavioral Health (ABH) exceeded its 30-day readmission rate goal on 1 Pines.

• Pediatrics successfully reduced computerized tomography (CT) scanning rates from 16percent to 10.4 percent. • ARMC Laboratory collaborated with Geisinger Laboratory to redesign quality metrics and improve quality monitoring. • Clinical Lab Mobile Phlebotomy initiated Electronic Schedule Manager (ESM). • The Mammography departments at the Mainland and City Campuses were found to be 100 percent compliant during their annual U.S. Food and Drug Administration-Mammography Quality Standards Act inspection.

2