Team Member Handbook

TABLE OF CONTENTS

I. Welcome 1.Welcome from Michael Charlton, President & CEO 2.AtlantiCare Orientation Program 3.New Team Member Checklist

4.Our Strategy: VISION 2030 5.Vision, Mission, and Values 6.2025 Organizational Goals II. Our Culture & Core Values 1.The AtlantiCare Experience 2.What’s My Why

3.What We’re Proud Of 4.125 Years of Impact 5.Just Culture 6.Communication Expectations IV. Human Resources & AtlantiCare Experience 1.Intro to HR and Experience: Who we are and what we do 2.Workforce Relations Team 3.Benefits and Compensation 4.YOUniversity: Learning & Development 5.Team Member Experience: Rewards & Recognition

V. Diversity, Equity, and Inclusion (DEI) 1.Fostering diversity, equity, and inclusion 2.Employee Resource Groups (ERGs) I . Compliance & Legal 1.Essential Work Requirements (EWRs) II. Managing Teams and Performance 1.SMART goal setting 2.Receiving and Giving Feedback III. Team Member Well-Being & Support 1.Employee Assistance Program (EAP) 2.Health & Wellness 3.Health Engagement 4.LifeCenter IV. Crisis Management 1.Resources V. Resources 1.Tools and systems overview 2.Key contacts VI. Commitment to Excellence 1.Rise With Us