AtlantiCare Leader Handbook

To our newly hired and promoted leaders- congratulations. You are joining an incredible team of leaders, and I’m excited to see the impact you will make on AtlantiCare. We are not just in the business of delivering great healthcare; we are in the people business. At our core, the work is simple: we are people caring for people. We strive every day to deliver care with kindness and excellence to our patients, our community, while supporting each other. The dynamic nature of healthcare demands adaptability and resilience, but to achieve that, we must lead from a place of collaboration, communication and trust. I want you to feel empowered in your role, and I want your teams to feel that way, too. This is critical for us to achieve the high bar we have set for ourselves as part of Vision 2030 – our 6-year strategic plan designed to transform how we deliver healthcare. The plan is shaped by 4 strategic pillars:

Serving Community Workforce Excellence

Accelerating Transformation Growing Market Share/Access

These pillars are our north star as we transform as an organization, deliver value to those we serve, and most importantly, deliver excellence with each interaction. We aim to become the benchmark for excellence in healthcare, and your leadership and innovative thinking are crucial to executing this vision. To support you in this endeavor, we will provide you with the resources you need to succeed. Please know that your ideas are not just welcomed; they are highly anticipated and encouraged. Don’t hesitate to seek guidance from your senior leadership team when needed and, of course, my door is always open. Thank you for your leadership and for embracing the challenges and opportunities that lie ahead. Together, we will achieve extraordinary things and set new standards in healthcare excellence. Welcome to the team!

Sincerely,

President & CEO