2025 YOUniversity Catalog

TEAM BUILDING – Classes designed to strengthen collaboration, enhance communication, and foster a unified team culture.

These workshops are perfect for leaders who are looking to strengthen collaboration within their teams. Through carefully designed team building exercises, participants will develop essential skills to improve communication, foster trust, and enhance teamwork.

Leaders can easily request this service by submitting a ticket through the Learning and Development ticketing system.

| TEAM 105 - Giving & Receiving Feedback Empower your team with tools to deliver constructive feedback and receive it gracefully, building an environment of growth and mutual respect. | TEAM 105 - Team Activities: A fun and interactive session promoting creativity and teamwork through collaborative tasks designed to bring out the best in every participant.

| TEAM 210 - Journey Mapping This interactive class introduces the fundamentals of journey mapping—a tool used to visualize and better understand the experiences of patients, team members, or other stakeholders. Participants will learn how to identify key touchpoints, uncover pain points, and use empathy driven insights to improve processes and outcomes. Ideal for those involved in quality improvement, patient experience, service design, or aiming to increase their patient experience and engagement scores.