AtlantiCare 2021 Report to the Boards

2021 Greatest Hits

Best People and Workplace

• Established “Inclusion” as AtlantiCare’s sixth core value. • Hired 77 new providers, including additions to Endocrinology/Rheumatology, Primary Care, Psychiatry, Cardiology, Hospital Medicine, Maternal Fetal Medicine, Anesthesia and Urogynecology. • Received the Human Rights Campaign (HRC) designation as a Leader in Lesbian, Gay, Bisexual, Transgender and Queer or Questioning (LGBTQ) Healthcare Equality in its Healthcare Equality Index for the City and Mainland campuses. • Launched Mindful Moments, a text messaging resilience program, reaching approximately 1,000 staff members. • Launched an employee first-time homebuyer down payment assistance program, providing up to $10,000 in assistance to AtlantiCare employees purchasing a home in Atlantic City. • Launched STRIDES Hi-Potential development program. • Provided inclusive leadership training to more than 400 members of the AtlantiCare leadership team. • Redesigned the Performance Evaluation system. • Created Helping Hand shifts in respiratory care unit to bridge staffing gaps and support COVID-19 patients. • Hired 332 nurses and 238 new patient care associates. • Provided two certification review courses: Medical-Surgical (41 attended; 32 have passed to date)

and Critical Care Registered Nurse (CCRN) / Progressive Care Certified Nurse (PCCN) – 23 attended; two have passed to date. • Completed two nursing research studies: “Emergency Room Nurses Perceptions of Safety among Patients and Visitors” and “Lived Experience of the ED Nurse Assaulted by Patient or Visitor.” • Collaborated with AtlantiCare Information Technology team to re-evaluate Med Carts to address connectivity issues and have better functionality for end users. • CEO held 41 Virtual COVID-19 and Clinical Town Hall meetings for all staff. • Implemented mandatory COVID-19 and flu vaccination rate to ensure the safety of our teams and patients. Achieved 90% (COVID-19) and 98% (Flu). • Successfully installed the AMKAI/SIS electronic medical record and Command Health dictation tool in all four Ambulatory Surgery Centers. • Launched new Diversity, Equity and Inclusion Portal on The Starfish. • Hosted AtlantiCare’s first virtual Diversity Summit, sharing DE&I strategic updates and accomplishments.

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