AtlantiCare Vision 2030

December 2023

Over the past 125 years, AtlantiCare built a legacy steeped in caring for the community, high quality services, and pioneering innovations, serving as the anchor institution in our region. With a deeply held commitment to improving the health of the communities we serve, we look to the future with optimism and the promise of continuing to make a meaningful impact. With that, we recognize that the world, region, and our community have changed. The pace of technological advancements and consumerism, the growth in healthcare spend, and the disparities in care force us to reimagine our business. We must adapt to new ways of working by being bold and swift in our thinking, design, and execution. We must elevate and celebrate our workforce and our brand. We must deliver needed services to our community in a manner that is easy, frictionless and with humanity. As we embark on Vision 2030, we see the future of AtlantiCare as being nothing short of remarkable. Our future will be shaped by four Strategic Pillars that will enable us to continue to transform the organization, deliver value to all those we serve, and deliver excellence in each and every interaction.

Vision 2030: Remarkable, Reimagined.

President and CEO

S T R A T E G I C P I L L A R S

SERV I NG COMMUN I T Y

WORKFORCE EXCE L L ENCE

ACCE L ERAT I NG TRANS FORMAT ION

GROWI NG MARKET SHARE

B E S T Q U A L I T Y

B E S T P A T I E N T E X P E R I E N C E

B E S T P E O P L E & W O R K P L A C E

B E S T G R O W T H

B E S T F I N A N C E

S E R V I N G C O M M U N I T Y

BROADEN OUR MI SS ION AS THE ANCHOR I NST I TUT ION I N THE COMMUN I TY

Signature Ef for ts

• Address social needs with an emphasis on reducing food and housing insecurity • Reduce health disparities in the delivery of care

• REDUCE FOOD I NSECUR I TY FOR PAT I ENTS BY 6% • REDUCE UNSHELTERED HOMELESS BY 20% • EXPAND L I FE EXPECTANCY BY 5 YEARS • I NCREASE ANNUAL FUNDRA I S I NG YEAR OVER YEAR BY 20%

W O R K F O R C E E X C E L L E N C E

ADVANC I NG A CULTURE OF CONT I NUOUS LEARN I NG , EMPOWERMENT , I NNOVAT ION , AND ADAPT I VENESS

Signature Ef for ts

• Establish AtlantiCare YOUniversity to grow talent locally, internally and externally • Establish a Medical School to diversify and strengthen talent pipelines • Equip team members with best in class learning and development

BE A NAT IONAL LY RECOGN I ZED EMPLOYER OF CHOI CE

A C C E L E R A T I N G T R A N S F O R M A T I O N

FUTURE - PROOF THE ORGAN I ZAT ION TO BEST SERVE THE COMMUN I TY , OUR PAT I ENTS , AND OUR WORKFORCE

Signature Ef for ts

• AtlantiCare powered by Oracle Health • Utilize genomics and artificial intelligence to drive personalized medicine • Enable safe and seamless movement of information across an interconnected ecosystem

• UT I L I ZE REAL T IME DATA THAT DR I VES DEC I S IONS • IMPLEMENT TECHNOLOGY THAT TRANSFORMS CARE • DEL I VER FR I CT IONLESS EXPER I ENCES

G R O W I N G M A R K E T S H A R E

EXPAND AND ENR I CH SERV I CES AND PARTNERSH I PS TO POS I T I VELY IMPACT THOSE SEEK I NG CARE

Signature Ef for ts

• Target investments to grow services in: • Behavioral Health • Cardiology • Neurosciences • Oncology • Orthopedics

• GROW MARKET SHARE I N REG ION BY 5% • EXPAND TO A $2B ORGAN I ZAT ION

• Become the destination of choice by creating in-migration for services and growing retention