AtlantiCare Leader Handbook

PEOPLE & CULTURE

Workforce Relations: Your Strategic Partner in Leadership: Workforce Relations serves as a strategic partner to leaders, helping to maintain an engaged, productive, and supportive work environment. The team supports leaders in navigating team member concerns, strengthening team dynamics, and upholding organizational standards.

Core Functions of Workforce Relations Workforce Relations focuses on promoting a respectful, safe, and equitable workplace by: Ensuring adherence to labor laws, regulatory requirements, and organizational policies Supporting leaders in addressing complex team member relations issues Facilitating fair, consistent, and timely resolution of workplace concerns Helping maintain strong, trusting relationships How Workforce Relations Supports Leaders Leaders can rely on Workforce Relations for guidance in areas such as: Coaching through sensitive or high ‑ risk team member situations Interpreting policies and applying them consistently

Managing performance, conduct, and behavioral concerns Supporting workforce planning and organizational change Providing tools and strategies to foster positive team culture

When to Engage Workforce Relations Leaders should involve Workforce Relations when:

Team member issues escalate beyond routine coaching Policy interpretation or compliance questions arise Conflicts require neutral facilitation or investigation Consistency and fairness need to be ensured across teams Decisions may carry legal, ethical, or organizational risk