2026 YOUniversity Catalog

GROW.LEAD.INSPIRE.

LEAD – Leadership classes include foundational insights for leaders of all levels.

| LEAD 109 - How to Give a Meaningful Performance Evaluation Learn how to make the most out of a performance evaluation and make it a conversation focused on learning and growth. | LEAD 107 - Understanding Key HR Policies Learn about the fundamental policies that every leader should be familiar with in order to lead their teams. inevitable. Learn from internal experts on the best ways to handle situations when things don’t go accordingly, how to manage expectations, and follow through so everyone involved is left feeling valued and heard. | LEAD 119 - Leadership Competency Series: Innovative This webinar will review past examples of innovation in our history as well as innovation in outside industries. Leaders are encouraged to bring an idea to this workshop that can be discussed with the class. This class is mandatory for all leaders. | LEAD 207 - Service Recovery: What Leaders Can Do We’re all human and service recovery is

| LEAD 202 - SMART Goals: How to Create a SMART Goal Learn to recognize opportunities to provide coaching to ensure someone’s success or to improve or enhance work performance.

| LEAD 103 - Coaching for Peak Performance

Learn to recognize opportunities to provide coaching to ensure someone’s success or to improve or enhance work performance.

| LEAD 104 - Resolving Workplace Conflict Learn to identify what team members say or do to contribute to or cause conflict as well as what effective or ineffective behaviors the learners display in their attempts to resolve in their teams.

| LEAD 117 - Navigating Generational Differences

We currently have 5 generations in the workforce- learn more about the historical events that have shaped each generation and how it impacts their approaches to work, communication, and interpersonal relationships. | LEAD 112 - Masterclass Series: Public Speaking Part Two: Hands on Workshop A hands-on session for team members to

practice speaking skills in a supportive setting, with practical tips on voice, body language, and presentation structure to boost confidence and communication.

Registration for these classes will be available in Oracle Learning starting in June 2026.